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Store Assistant

Job Description:

Store assistants, also known as retail assistants or sales associates, play a crucial role in supporting the day-to-day operations of retail stores. They provide assistance to customers, maintain store cleanliness, restock merchandise, and contribute to the overall efficiency of the retail environment.

Responsibilities:

  • Customer Service: Greet customers, assist them in finding products, answer inquiries, and provide product recommendations.
  • Merchandising: Ensure merchandise is neatly displayed, properly stocked, and priced correctly.
  • Inventory Management: Assist in receiving and unpacking shipments, verifying contents, and updating inventory records.
  • Store Maintenance: Maintain cleanliness and organization of the store, including shelves, displays, and checkout areas.
  • Product Knowledge: Stay informed about product features, promotions, and special offers to effectively assist customers.
  • Returns and Exchanges: Handle returns, exchanges, and refunds following store policies and procedures.
  • Security Procedures: Monitor for theft or suspicious behavior and alert management as necessary.
  • Team Collaboration: Work collaboratively with colleagues to achieve store goals and deliver exceptional customer service.

Requirements:

  • Education: High school diploma or equivalent.
  • Customer Service Skills: Friendly demeanor, strong communication skills, and the ability to interact positively with customers.
  • Retail Experience: Previous experience in a retail environment is preferred but not always required.
  • Product Knowledge: Basic understanding of the products sold in the store and willingness to learn more.
  • Basic Math Skills: Ability to perform basic math calculations for cash handling and transactions.
  • Physical Stamina: Capability to stand for extended periods and lift/move boxes or merchandise as needed.
  • Attention to Detail: Accuracy in performing tasks such as inventory counting, pricing, and labeling.
  • Team Player: Ability to work effectively as part of a team and support colleagues in delivering excellent customer service.
  • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Reliability: Dependability and punctuality in fulfilling scheduled shifts and responsibilities.
APply here ..

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